If you regularly read my blog, you know that I opened a bigcartel shop in January 2014. Bigcartel has 4 pricing plans depending on how many items you want to have in your shop.
I was on the Diamond plan which allows you to have up to 100 items for sale in your shop and costs $19.99 per month, payable by paypal. This monthly payment is the only fee you pay as they don’t charge any final value sale’s fee.
I was very excited when I opened this shop, as I liked the shop design (you have a choice of different templates to chose from in order to customise your shop), but best of all I thought that I would save money as I would only have to pay a monthly fee and not pay an final value sale’s fee. It seemed like a great idea at the time.
10 months down the line, I have decided today to downgrade my shop to the Gold pricing plan which is completely FREE but only allows you to have up to 5 items in your shop. I could have completely closed down the shop but why not keep it with its 5 items in it, it is free after all.
I have come to the conclusion that bigcartel does not work for me. I don’t do much marketing or advertising for my shop, so the only traffic that I get is via my blog, a bit from google and a bit from the bigcartel directory. You can see this in my shop dashboard below (screenshot taken before I downgraded):
Their dashboard is really great as you can clearly see what items get the most click on, what customers are searching to buy, and how do they find you.
In 10 months, I only got 3 sales from the shop for a total of about £60 (or $96). Yes, you read that right, it is pathetic, given that I have paid about $200 in shop fee. I often redirected new customers and repeat buyers to the bigcartel shop (with a promise of a free delivery or a discount code) but no they still went ahead and bought either via my etsy shop or directly from me. So that is why I have given up on bigcartel.
These are the 5 remaining items in my bigcartel shop. They were the most viewed items in the shop.
This is just my experience with bigcartel. I know some sellers who get lots of sale from their bigcartel shop, so I am not discouraging anyone to give it a try. Do you have a bigcartel shop? If yes, what is your experience with it?