I was on the Diamond plan which allows you to have up to 100 items for sale in your shop and costs $19.99 per month, payable by paypal. This monthly payment is the only fee you pay as they don’t charge any final value sale’s fee.
I was very excited when I opened this shop, as I liked the shop design (you have a choice of different templates to chose from in order to customise your shop), but best of all I thought that I would save money as I would only have to pay a monthly fee and not pay an final value sale’s fee. It seemed like a great idea at the time.
10 months down the line, I have decided today to downgrade my shop to the Gold pricing plan which is completely FREE but only allows you to have up to 5 items in your shop. I could have completely closed down the shop but why not keep it with its 5 items in it, it is free after all.
I have come to the conclusion that bigcartel does not work for me. I don’t do much marketing or advertising for my shop, so the only traffic that I get is via my blog, a bit from google and a bit from the bigcartel directory. You can see this in my shop dashboard below (screenshot taken before I downgraded):
In 10 months, I only got 3 sales from the shop for a total of about £60 (or $96). Yes, you read that right, it is pathetic, given that I have paid about $200 in shop fee. I often redirected new customers and repeat buyers to the bigcartel shop (with a promise of a free delivery or a discount code) but no they still went ahead and bought either via my etsy shop or directly from me. So that is why I have given up on bigcartel.
These are the 5 remaining items in my bigcartel shop. They were the most viewed items in the shop.
This is just my experience with bigcartel. I know some sellers who get lots of sale from their bigcartel shop, so I am not discouraging anyone to give it a try. Do you have a bigcartel shop? If yes, what is your experience with it?